Shipping policy
Last updated: August 2026
Where We Ship
We currently ship to addresses within the United States only.
Fulfillment
All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF). Once your order is placed and confirmed, it is sent directly to Amazon's fulfillment network for picking, packing, and delivery.
Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or US public holidays will be processed on the next business day.
Estimated Delivery Times
| Shipping Speed | Estimated Delivery |
|---|---|
| Standard | 5–8 business days |
| Expedited | 3–5 business days |
Delivery estimates begin after the order has been processed and dispatched. Actual delivery times may vary depending on your location and carrier availability.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping speed and delivery address.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at hello@botanicrain.co within 7 days of the expected delivery date. We will investigate and resolve the issue as quickly as possible.
Contact Us
📧 hello@botanicrain.co
🌐 botanicrain.co